Return Policy

The Nuna return policy explained

Nuna is a company founded on the principle that baby products should make the lives of new parents a little easier, so they can cherish every moment of parenthood. Therefore, if you ever need to return a Nuna Direct item purchased from our website at Nuna US, we have made the process hassle-free. We stand behind the Nuna brand and assure you that you will have a smooth experience returning the product.

 Here's the deal:

  • Returns are accepted within 60 days of purchase on new and unused merchandise.
  • Give us a call at 1.855.NUNA.USA (855.686.2872) to speak with a member of our team, and we can talk you through the process or simply download the Nuna Direct return form below and enclose in the box of your returned item.
  • Returns are handled on an individual basis and we reserve the right to refuse or deny credit.

Please note, that if you have purchased your product from a retail partner and wish to return your item, please contact the appropriate retailer for their return policy. Nuna will only accept returns for products purchased through Nuna US.