The Nuna return policy explained

Nuna is a company built on a single promise: that baby products should take some of the work out of being new parents, so people can enjoy being new parents.

Going along with that, should you need to return your Nuna Direct item purchased on our website at Nuna US, we’ve made it easy for you and stand behind the NUNA brand!

 Here's the deal:

  • Returns are accepted within 60 days of purchase on new and unused merchandise.
  • Give us a call at 1.855.NUNA.USA (855.686.2872) to speak with a member of our team, and we can talk you through the process or simply download the Nuna Direct return form below and enclose in the box of your returned item.
  • Returns are handled on an individual basis and we reserve the right to refuse or deny credit.

Please note, if you have purchased your product from a retail partner and wish to return your item, please contact the appropriate retailer for their return policy. Nuna will only accept returns for products purchased through Nuna US.